Support

Open a Support Ticket

Before opening a ticket: In case of problems, verify that you are using a CGPS class version that supports the TraceME hardware and firmware version that you are using. Requests received will be processed as soon as possible.

Contact Information

Full Name *

Company / Organization

Email Address *

Country *

Technical Information

Type of TraceME device *

TraceME IMEI number *

Version settings.exe *

Version firmware *

Problem Description

Clear description of the actual problem *

Clear description of the error message you get *

If it concerns logged or sent data string:
Enter data string

HTML server log